.support-file-upload { font-size: 18px; }
.support-bubble .support-file { display: block; max-width: 250px; padding: 3px 1px; color: #3851b7; text-decoration: none; white-space: normal; word-break: break-word; }
.visitor .support-bubble .support-file { color: #fff; text-decoration: underline; }
.aw-video-upload { font-size: 16px; }
.aw-bubble .aw-file { display: block; max-width: 260px; color: #3851b7; line-height: 1.55; text-decoration: none; white-space: normal; word-break: break-word; }
.aw-msg.agent .aw-bubble .aw-file { color: #fff; text-decoration: underline; }
.aw-video-message,.support-video-message{display:grid;gap:7px;width:min(360px,72vw)}
.aw-video-message video,.support-video-message video{display:block;width:100%;max-height:420px;border-radius:12px;background:#101522;object-fit:contain}
.aw-video-download,.support-video-download{font-size:12px;line-height:1.4;color:inherit;text-decoration:underline;overflow-wrap:anywhere}
.aw-audio-message,.support-audio-message{width:min(var(--voice-width,150px),64vw);min-width:112px;max-width:230px}
.chat-voice-play{width:100%;min-height:44px;padding:8px 10px;display:flex;align-items:center;gap:8px;border:0;border-radius:13px;color:inherit;background:transparent;font:inherit;cursor:pointer;touch-action:manipulation}
.chat-voice-icon{width:25px;height:25px;flex:0 0 25px;display:grid;place-items:center}
.chat-voice-icon svg{width:23px;height:23px;overflow:visible;fill:currentColor}
.chat-voice-icon .voice-arc{fill:none;stroke:currentColor;stroke-width:1.9;stroke-linecap:round}
.chat-voice-wave{height:24px;min-width:42px;flex:1;display:flex;align-items:center;gap:3px}
.chat-voice-wave i{width:3px;height:7px;border-radius:99px;background:currentColor;opacity:.42}
.chat-voice-wave i:nth-child(2),.chat-voice-wave i:nth-child(4){height:13px}.chat-voice-wave i:nth-child(3){height:19px}
.chat-voice-duration{min-width:25px;font-size:12px;font-weight:750;font-variant-numeric:tabular-nums;text-align:right;white-space:nowrap}
.chat-voice-audio{position:absolute!important;width:1px!important;height:1px!important;opacity:0!important;pointer-events:none!important}
.chat-voice-play.is-playing .chat-voice-wave i{animation:chatVoiceWave .82s ease-in-out infinite}.chat-voice-play.is-playing .chat-voice-wave i:nth-child(2){animation-delay:.08s}.chat-voice-play.is-playing .chat-voice-wave i:nth-child(3){animation-delay:.16s}.chat-voice-play.is-playing .chat-voice-wave i:nth-child(4){animation-delay:.24s}.chat-voice-play.is-playing .chat-voice-wave i:nth-child(5){animation-delay:.32s}
.chat-voice-play.is-error{color:#c9362b}.chat-voice-play:focus-visible{outline:2px solid currentColor;outline-offset:2px}
@keyframes chatVoiceWave{0%,100%{transform:scaleY(.55);opacity:.35}50%{transform:scaleY(1.12);opacity:1}}
@media (max-width:360px){.aw-audio-message,.support-audio-message{max-width:61vw}.chat-voice-play{padding-inline:8px;gap:6px}}
@media (max-width: 520px) { .support-composer { gap: 5px; } .support-upload { width: 30px; } .support-file-upload { font-size: 16px; } }